email: awesomedogclasses@gmail.com
www.awesomedogs.co.uk
Claire Estherby Tel: Mobile 07850 456051
Awesome Dogs Terms & Conditions
Group In-Person Classes
Bespoke and Online Hybrid Programmes
To ensure the wellbeing and safety of all dogs and their owners, and a positive class environment, please read and confirm you have understood and agreed the terms and conditions below: Please ensure you have read and are familiar with our COVID PROTOCOL
- Awesome Dogs does not accept responsibility or liability in connection with any loss, personal injury, theft or injury to animals howsoever caused during the provision of training classes. We recommend that all dogs are insured, at the very least for 3rd party liability.
- Payment is required in advance at the time of booking.
- It is the handler's responsibility to ensure he/she is available for the duration of the course. Refunds for non-attendance will not be given except in exceptional circumstances and on receipt of prior notice. However, every effort will be made to enable you and your dog to attend another appropriate class.
- No dog may attend class that has been in contact with any other dog(s) that have been coughing or otherwise unwell in the last 10 days.
- Awesome Dogs must be informed as soon as possible if the dog has an infectious or contagious disease - in which case, they should not be brought to class.
- Should there be an outbreak of any contagious diseases in the area, Awesome Dogs reserves the right on advice of a veterinary surgeon to stop classes for as long as necessary. In such cases, Awesome Dogs reserves the right to continue classes online via Zoom.
- If your dog proves unable to cope in a class environment, the outstanding class fees will be converted to an individual training session(s) to cover whatever problems have arisen.
- It is the handler's responsibility to clear up and dispose of any fouling, both outside and inside the training area.
- Dogs should be kept on a lead always, unless told otherwise.
- Children are welcome to attend and take part in classes but must be supervised at all times.
- The information handed out at class is intended to be informative and interesting but is for general information only. We believe the contents to be true and accurate at the time of the class but can give no assurances or warranty in relation to specific situations and circumstances. As such, the contents should not be relied upon and professional advice be sought if relevant.
- Awesome Dogs will seek to ensure that the information published on its website is up to date and accurate. However, the information on the website does not constitute legal or professional advice and Awesome Dogs cannot accept any liability for actions arising from its use. In addition, Awesome Dogs cannot be held responsible for the contents of any pages referenced by an external link.
- You agree and accept that Awesome Dogs is authorised to record, photograph, or otherwise capture Your likeness, voice, images, interviews, and statements made in connection with Your participation in the Program for Awesome Dogs own use. You hereby assign to Awesome Dogs all rights, title, and interest to have and to use, royalty free, any such likeness or portion of Your participation in the Program for advertising, marketing, documentary, informational, training, or any other lawful purpose.
- In the event of severe weather conditions that are considered dangerous or unsafe to dogs and humans Awesome Dogs reserves the right to change classes at short notice to online through zoom or similar platform. Every attempt will be made to contact you to notify of the change.
- Enjoy your training experience and have fun!
1.Participation and Program. By signing this Agreement, you will become a member of the Awesome Dogs Hybrid Learning Programme wherein Claire Estherby, Founder of Awesome Dogs will provide you with coaching over the agreed time period as per the course details. The Program includes full access to the Video Syllabus, access to a Private Facebook Community, weekly live Group Classes, direct access to Claire via Whats App or Messenger between sessions* 121 with Claire *Subject to this being included in the purchased programme curriculum. Failure to attend a scheduled call automatically forfeits your right to that call. 121 and weekly live classes will not be rescheduled or made up at any future time; lessons will not be rolled over to the next week. Should you need to reschedule a lesson, contact Claire as soon as possible. If no other appointment is available that lesson will be forfeited.
2.Confidentiality: During the course of the Program, confidential and proprietary information, plans, ideas, processes, and strategies will be revealed by The Company. These are the sole and exclusive property of Awesome Dogs and constitute a confidential proprietary system that is protected by law, including but not limited to; copyright, trademark, and trade secret law. This includes all materials associated with the Program, all training strategies taught, and all associated coaching advice. You agree that you will not share your access to this course with any other persons, except for immediate family members of your household. The Company respects your privacy in accordance with the GDPR, and we must insist that you also respect our privacy, as well as that of your fellow participants. Nothing revealed to you by another participant in the Program may be shared, duplicated, disseminated, distributed, or otherwise disclosed in any part for any reason to third parties unless such disclosure (a) is part of the Program, (b) has full permission from the discloser, (c) is required by valid legal process (whereby You agree to provide prompt written notice of such legal process to Awesome Dogs so that we can take appropriate legal action to protect Awesome Dog’s interests). You further agree that any violation of the terms of this Section 5 will cause substantial and irreparable harm to Awesome Dogs and that we are entitled to seek any form of legal redress available, which may include injunctive relief and substantial damages. By signing below, you acknowledge that all confidential material and information revealed to you is and remains the sole intellectual property of The Company or the participant who revealed it.
3.Financial Responsibility: We have made every effort to accurately represent the Program and its potential. Every individual’s success depends on many factors, including his or her dedication, desire, motivation, and whilst every effort is made to bring success there are never 100% guarantees within any given timescale. By signing below, you represent to the Company that payment of your fee will not place a significant financial burden on you or your family and that any decisions or actions you take in response to advice or information acquired in the Program, and their consequences, are your sole responsibility.
5.Termination: The Company is committed to providing all Program participants with a positive and productive experience. By signing below, you agree that the Company, at its sole discretion, may limit, suspend, or terminate your right to participate in the Program without forgiveness of any previous monthly payments if you don’t make your regular payments, wish to leave, become disruptive or difficult to work with, fail to follow Program guidelines, or if your behaviour impairs the ability of instructors or fellow participants to participate in the Program. In the rare case of termination, an End of Contract Agreement (ECA) must be signed by both the client and the company to release the client from the financial obligation and protect the integrity and content of the program. Breach of the terms within the ECA may result in legal proceedings being actioned against the client.
6.Advice Not Given: The Program instructors and coaches are not qualified to provide legal, veterinary or dietary advice and the information they provide is not intended as such.
7.Refunds: Upon unlikely termination of the program, no refunds of previously made payments will be offered once Program access has been granted, irrespective of whether access by the student has been actioned. This applies whether payments are made monthly or in full as Program access is made immediately available upon joining. The refund and termination policies are designed to protect the integrity and content of the program information.
8.Use of Likeness. You agree and accept that Awesome Dogs is authorised to record, photograph, or otherwise capture Your likeness, voice, images, interviews, and statements made in connection with Your participation in the Program for Awesome Dogs own use. You hereby assign to Awesome Dogs all rights, title, and interest to have and to use, royalty free, any such likeness or portion of Your participation in the Program for advertising, marketing, documentary, informational, training, or any other lawful purpose.
9.Complaints Procedure: Complaints are an opportunity for improvement, which are embraced by our company. We take time to understand the customers unique perspective, encourage open lines of communication to resolve the issue, and ensure that the solution we have created solves the client’s problem long term and leaves them feeling listen to, valued and appreciated. In the very rare case of not being able to resolve a problem, clients are encouraged to contact the Financial Ombudsman, and we will provide detailed documentation to support.
10.Entire Agreement. The terms of this Agreement constitute the entire agreement between Awesome Dogs and You and supersede any prior or contemporaneous written, oral, or implied agreement related to the Program. If any portion of this Agreement is unenforceable, such portion shall be severed and the remainder of this Agreement shall be fully enforceable.
2.Confidentiality: During the course of the Program, confidential and proprietary information, plans, ideas, processes, and strategies will be revealed by The Company. These are the sole and exclusive property of Awesome Dogs and constitute a confidential proprietary system that is protected by law, including but not limited to; copyright, trademark, and trade secret law. This includes all materials associated with the Program, all training strategies taught, and all associated coaching advice. You agree that you will not share your access to this course with any other persons, except for immediate family members of your household. The Company respects your privacy in accordance with the GDPR, and we must insist that you also respect our privacy, as well as that of your fellow participants. Nothing revealed to you by another participant in the Program may be shared, duplicated, disseminated, distributed, or otherwise disclosed in any part for any reason to third parties unless such disclosure (a) is part of the Program, (b) has full permission from the discloser, (c) is required by valid legal process (whereby You agree to provide prompt written notice of such legal process to Awesome Dogs so that we can take appropriate legal action to protect Awesome Dog’s interests). You further agree that any violation of the terms of this Section 5 will cause substantial and irreparable harm to Awesome Dogs and that we are entitled to seek any form of legal redress available, which may include injunctive relief and substantial damages. By signing below, you acknowledge that all confidential material and information revealed to you is and remains the sole intellectual property of The Company or the participant who revealed it.
3.Financial Responsibility: We have made every effort to accurately represent the Program and its potential. Every individual’s success depends on many factors, including his or her dedication, desire, motivation, and whilst every effort is made to bring success there are never 100% guarantees within any given timescale. By signing below, you represent to the Company that payment of your fee will not place a significant financial burden on you or your family and that any decisions or actions you take in response to advice or information acquired in the Program, and their consequences, are your sole responsibility.
5.Termination: The Company is committed to providing all Program participants with a positive and productive experience. By signing below, you agree that the Company, at its sole discretion, may limit, suspend, or terminate your right to participate in the Program without forgiveness of any previous monthly payments if you don’t make your regular payments, wish to leave, become disruptive or difficult to work with, fail to follow Program guidelines, or if your behaviour impairs the ability of instructors or fellow participants to participate in the Program. In the rare case of termination, an End of Contract Agreement (ECA) must be signed by both the client and the company to release the client from the financial obligation and protect the integrity and content of the program. Breach of the terms within the ECA may result in legal proceedings being actioned against the client.
6.Advice Not Given: The Program instructors and coaches are not qualified to provide legal, veterinary or dietary advice and the information they provide is not intended as such.
7.Refunds: Upon unlikely termination of the program, no refunds of previously made payments will be offered once Program access has been granted, irrespective of whether access by the student has been actioned. This applies whether payments are made monthly or in full as Program access is made immediately available upon joining. The refund and termination policies are designed to protect the integrity and content of the program information.
8.Use of Likeness. You agree and accept that Awesome Dogs is authorised to record, photograph, or otherwise capture Your likeness, voice, images, interviews, and statements made in connection with Your participation in the Program for Awesome Dogs own use. You hereby assign to Awesome Dogs all rights, title, and interest to have and to use, royalty free, any such likeness or portion of Your participation in the Program for advertising, marketing, documentary, informational, training, or any other lawful purpose.
9.Complaints Procedure: Complaints are an opportunity for improvement, which are embraced by our company. We take time to understand the customers unique perspective, encourage open lines of communication to resolve the issue, and ensure that the solution we have created solves the client’s problem long term and leaves them feeling listen to, valued and appreciated. In the very rare case of not being able to resolve a problem, clients are encouraged to contact the Financial Ombudsman, and we will provide detailed documentation to support.
10.Entire Agreement. The terms of this Agreement constitute the entire agreement between Awesome Dogs and You and supersede any prior or contemporaneous written, oral, or implied agreement related to the Program. If any portion of this Agreement is unenforceable, such portion shall be severed and the remainder of this Agreement shall be fully enforceable.